Privacy Policy

Privacy policy

This policy explains what personal information we collect when you visit our store, place an order or contact us, how we use it and the choices you have.

Information we collect

When you order, we collect your name, email address, phone number, shipping and billing address, order contents and payment status. When you browse, we collect device type, browser, approximate location derived from your IP address and the pages you view.

How we use it

Order information is used to process payments, pack and ship parcels, provide tracking, handle returns and meet tax and accounting obligations. Browsing information is used to keep the store working, measure which pages are useful and prevent fraud.

Sharing

We share only what each provider needs: payment processors to authorise payments, carriers to deliver parcels, email and analytics providers to run communications and measurement, and tax authorities where required by law. We do not sell personal information.

Cookies

Cookies keep items in your cart, remember your preferences and measure store performance. You can block cookies in your browser settings; checkout may not work correctly if you do.

Retention

Order records are kept for seven years to meet accounting requirements. Marketing contact details are kept until you unsubscribe. Analytics data is retained for 14 months.

Your rights

You can request access to your personal information, ask for corrections, request deletion where we are not required to keep records, or object to marketing. Email idroktigermud123@outlook.com and we will respond within 30 days.

Children

The store is not directed at children under 16 and we do not knowingly collect their information.

Contact

Privacy questions: idroktigermud123@outlook.com
Shanghai Jiaolengbei Trading Co., Ltd., Room 101, Building 1, No. 4958 Chenfang Road, Xianghua Town, Chongming District, Shanghai (Shanghai Yongguan Economic Development Zone), China