Contact Us

Contact us

Our customer service team handles product questions, order updates, returns and delivery issues. We reply to every message, usually within one business day.

Contact details

Email: idroktigermud123@outlook.com
Phone: +86 21 5942 7368
Company: Shanghai Jiaolengbei Trading Co., Ltd.
Company address: Room 101, Building 1, No. 4958 Chenfang Road, Xianghua Town, Chongming District, Shanghai (Shanghai Yongguan Economic Development Zone), China

Customer service hours

Monday to Friday, 09:00-18:00 (GMT+8). Weekend and public holiday messages are answered by email within 24 hours.

Before you write

For order questions, please include your order number, which starts with # and appears in your confirmation email. For returns, include the item name and the reason so we can send the right instructions in the first reply.

Response times

Messages sent during service hours are normally answered the same day. Messages sent outside those hours, or during a seasonal sale, are answered within one business day.